SHIPPING GUIDELINES

We are currently only shipping within London and Greater London, here are the postcodes within the delivery zone listed below.

All London and Greater London  postcodes covered are namely: 

EC, NW, SE, WC, W, N, IG, CR, BR, SW, E, SM, UB, TW, KT, DA, RM, HA, EN.

Postcodes that fall immediately outside of these zones but still covered for the additional of £3.50 are, WD3, HA6, WD19, WD23, WD6, EN6, EN7, EN9, E4, IG10, IG9, IG7, RM4, CM14, CM13, RM15, RM19, DA1, BR8, TN14, CR6, CR3, SM7, KT17, KT19, KT18, KT22, KT18, KT22, KT8, TW16, TW15, TW19, SL3, SL0.  Postcodes further outside of these area's will be charged at £5.50 more. In the check out page, enter your postcode to see your delivery fee.

We hope to broaden our shipping terrain very quickly. If you purchased from us outside of these terrain your money will be refunded back to you within 3-5 business days depending on your bank. 

All items are dispatched and shipped on the next day of receiving your order, we have 2 slots of day and evening to accommodate customers who have to make school runs or go to work. As we would not want you to miss your delivery we have scheduled our bookings in this form. In the case of if we miss you within this delivery slot we will attempt to re-deliver your goods the next day. 

Shipping fees are calculated as follows:  ​

  •          Orders under £60 - £3

  •          Orders over   £60 - free

RETURNS

If unsatisfied with your produce and wish to return it to us, simply fill out the cancellation form and we will arrange for our couriers to pick up the items within the typical time slots which we operate. All products to be returned must be in the original packaging, be undamaged and must be resealable by us otherwise we would not be able to guarantee a full refund of monies.

PRODUCT UNAVALAIBILITY

In the case if we do not have an item which you have ordered we will contact you prior to delivery with the options to, 

  • Have the items replace with a similar product of same value of another brand if necessary. 

  • A refund of the item(s) unavailable.

Tel: 0800 046 5417